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petrvolga12018-12-27 09:54:39
Search Engine Optimization
petrvolga1, 2018-12-27 09:54:39

Whether to provide the client with a financial report on seo?

Good day!
Colleagues, your consultation is required. There is a client to whom our organization provides website promotion services under a contract (no estimate), with a monthly fixed amount. We have been working for 3 months, monthly we provide reports on the work done. The customer had a question, where does our money go (according to the customer, but tell us for each item what work you perform and its cost)? According to the terms of the contract, there is no such report, so I do not want to disclose the cost of the work of employees, what means we use for promotion, etc. This is the first time I've encountered such a situation. Tell.

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4 answer(s)
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EkaterinaBel, 2018-12-27
@EkaterinaBel

The customer had a question, where does our money go (according to the customer, but tell us for each item what work you perform and its cost)? According to the terms of the contract, there is no such report, so I do not want to disclose the cost of the work of employees, what means we use for promotion, etc.

You yourself answered - there is no requirement in the contract, the payment is fixed. Therefore, you can answer that the report is not provided for by the contract.
If you do not want to swear and refuse, you can politely say that you have nothing to hide. And although this is not provided for in the contract, we are ready to provide it. But since no one required such reports, then ask to send a report form, a detailed description of the data that must be indicated, the purpose of the report. Well, look there. From experience, this is where the conversation ends. As a rule)
By the way, if you have more than one client, then it is not so easy to make an estimate. Yes, and in the context of each item of the report.

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Puma Thailand, 2018-12-27
@opium

Do you want let's or not

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Dmitry Denisov, 2019-01-06
@DDenisov_adv

You take and write - seo is the most flexible area for this. You write by the hour, work. For example
- cleaning the semantic core
- semantic addition and clustering
- text analysis of competitors' search results
- writing technical specifications for meta tags
- writing technical specifications for a copywriter
- proofreading and editing articles

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