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IvanGD2019-05-28 14:40:36
CRM
IvanGD, 2019-05-28 14:40:36

What service to combine applications from instant messengers and social networks in one window?

Greetings! There was a need to combine all messages from VK, Facebook, classmates (maybe there is no chat), Viber, WhatsApp, Telegram in one window (maybe more applications from the site). The problem is that we have 12 branches and each branch has its own name, its own phone number, its own social network. That is, 12 social networks and about 9 phones for instant messengers. Can you please tell me how to reduce all communication in one window in a cost-effective way, so that 1-2 operators process applications on an ongoing basis.
I was looking for a solution, there are many services, the problem is one 500-1000 rubles. for 1 messenger - unprofitable. Any ideas?

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3 answer(s)
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Sergey Gultyaev, 2019-05-28
@bite_byte

Try open lines at Bitrix24.

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IvanGD, 2019-05-29
@IvanGD

I thought about it, tell me, is it possible, for example, to add not one VKontakte group, but 8 VKontakte groups?

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AstonMartin, 2019-07-24
@AstonMartin

Try carrotquest. They don’t have WhatsApp yet, but they don’t take money for each integration. Evaluated by traffic to the site.

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