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What motivation scheme can be offered to a programmer who solves complex problems (the last line of support, no one could cope with the task)?
There is a department with 1C specialists: consultants, programmers, etc.
There is the most experienced programmer, who was also a consultant, and in general has outgrown ordinary positions.
I would like to nominate him for a position like "hard problem solver" with responsibilities:
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0. Avoid the state when there is a "star" in the company
0.1 Try to have the star teach 2+ people to his level or close to him
1. Ask the person what he would like to do
2. Dissuade staff who do not understand what it is IT, from KPI
Such people no longer have an hourly KPI, but a project-by-project one (so many projects are decided per quarter / year). And there are their own assessment methods.
Send your super cool specialist on vacation to the south of the mainland, from where he will not be available at all for 25 days.
Upon returning, the places from which the strongest flow will be can be called "reference points" and some kind of KPI will be screwed to them.
The question of how much money the company will lose in this case is worth special attention, however, this goes beyond the scope of the issue of staff motivation, but everything will be obvious to your director.
The director wants to see specific and measurable performance indicators. And I can't think of any that would fit.Send this programmer on vacation.))
The director wants to see specific and measurable performance indicators.
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