What is the reason for deleting an account on hetzner.com?

Question

Hetzner

Hello. Please tell me what I'm doing wrong) It seems that I registered correctly, the account was confirmed, I provided a photo of the documents. But I get this:

Answer

"Dear Mr **** *****
After reviewing your updated customer information, we have decided to deactivate your account because of some concerns we have regarding this information. Therefore, we have cancelled all your existing products and orders with us.
Best regards
Your Hetzner Online Team"

I ask what is the reason - they are silent. Could it be because of the proxy or not? I myself am from Ukraine and I use a Russian proxy because of the blocking ... Maybe my account is being rejected because I indicated the address and country of Ukraine and registered under a Russian IP?

Answer 1

I honestly don’t remember what data hetzner asks for during registration, but offhand:
1. phone number / email for which there was a negative story
2. proxy ip from Crimea.
3. deliberately crooked data in the address fields, etc.

Answer 2

antifraud
that's why - the card is far from the address

Answer 3

I use Russian proxy

maybe a lot of bots are registrating from this proxy