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kalexe2014-03-27 11:37:34
CRM
kalexe, 2014-03-27 11:37:34

What is the CRM for working with individuals?

Good day!
We select cloud CRM for tourism business. We are a tour operator and mainly work with individuals who contact us directly (for example, through the website).
The process should look like this:
1. The client makes an order through the site or leaves a request.
2. We transfer it and data to CRM.
3. We create a deal, we correspond.
That is, the main point is that the "client" should be an individual, and not a "company".
Now they have begun to use Bitrix24, but there an individual can only be a contact "with a company".
Which CRM is suitable for working with individuals (transactions and correspondence)?

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3 answer(s)
1
1001001 111, 2014-03-27
@IgorO2

google+ ?

A
ArturAbadzhyan, 2014-03-29
@ArturAbadzhyan

Are you considering foreign solutions or only Russian ones?
At a glance, according to the functionality you described:
1) Megaplan
2) Capsule CRM
3) OnePageCRM
4) Nutshell

D
Dmitry Tiunov, 2014-05-13
@Dizast

Sails CRM has individuals without companies, transactions, correspondence. Only data from your site will have to be transferred manually, because. no API.

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