What is the Amazon AWS (basic) support response time?

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VMConsult2015-10-20 11:25:18

Amazon Web Services

VMConsult, 2015-10-20 11:25:18

Hello!
Signed up for Amazon AWS and have financial questions. Created a ticket under the category "Account and Billing Support" - 4 days have passed, no answer. The current support level is Basic. What is the maximum at this level you need to wait for a response?

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Puma Thailand, 2015-10-20
@opium

For a long time, it's easier to ask on the forum