What is post tone?

Question

Marketing

In monitoring Social Media, media, etc.

Answer 1

Good afternoon!
As a rule, there are services or paid solutions for measuring this very "tonality". The bottom line is that the system evaluates which comment: positive, negative or neutral.
From personal experience, I want to say that those solutions that are offered on the market have a large error. That is, a comment can be positive while the machine algorithm marks it as neutral or negative.