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Sergey Popov2014-12-08 20:40:08
Computer networks
Sergey Popov, 2014-12-08 20:40:08

What are the technical support services?

The point is the following. We need a service that will receive incoming requests via email.
Several people can work inside, it is possible to lay out tickets into categories, maybe put tags, and so on.

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Ilya T., 2014-12-08
@Insaned

otrs

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oia, 2014-12-08
@oia

itil 1c , Terrasoft Service Desk ,Naumen Service Desk , HP OpenView Service Desk ? OMNITRACKER , Adventnet ManageEngine ServiceDesk there are a lot of them

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