What are the solutions for organizing the work log of the IT department?

Question

Electronic accounting

Prompt solutions for logging-works of the IT department. What you need: work plan, work chronology (beginning-end, changes made), wiki, reports.

Answer 1

Perhaps you should specify a little more what you need from such a solution.

Answer 2

Project Server, Mediawiki, eGroupWare etc.

Answer 3

Then try IBN - the same Project, only much simpler, nothing more, and also SaaS.

Answer 4

There is an ITIL term for this.

Answer 5

GLPI (http://www.glpi-project.org/spip.php?lang=en) - turned out to be quite convenient. It is possible to integrate with the service that conducts an inventory of iron (or add it manually). There are useful options for monitoring tickets and the like.

Answer 6

clockingit