What are the knowledge base systems?

foxnet2012-07-29 14:26:59

CVS

foxnet, 2012-07-29 14:26:59

There was a need to maintain a full-fledged knowledge base in the company. What systems do you use? I thought about using mediawiki, but it seems to me that this is too universal a solution. I would like some system specifically for IT topics. Are there any or is it better to use mediawiki?

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11 answer(s)

exmachine, 2012-07-29
@exmachine

I advise you to install MediaWiki. She is the basis for Wikipedia, and this provides her with the largest community.
I recommend installing the Semantic MediaWiki
extension for MediaWiki . This extension allows you to specify typed links between pages, and set typed attributes to the page.
For example, on the user page, you can specify a phone by marking it with the phone type . Further, using a simple query, on the general page, you can build a table with user contacts.
Semantic MediaWiki also has many data formatting extensions.
For example, by specifying subordination, you can also automatically display OrgChart ( example )
All in the sum and allows you to store not only documentation, but also knowledge.

winbackgo, 2012-07-29
@winbackgo

MediaWiki is monstrous. Look into DokuWiki if you decide to use a wiki script.

Gluttton, 2012-07-29
@Gluttton

The task of choosing a Wiki never got up, because. the one that comes with the “tracker” (Trac, Redmine, etc) was used ...
PS Technical problems with the Wiki are much easier compared to organizational ones (when someone doesn’t want to keep documentation or does it “at home”) . Therefore, take the one that is easier to install or with which you have already worked and do not worry.

arty87, 2012-07-29
@arty87

If specifically for IT topics, then I advise Atlassian Confluence.

QuintaDB, 2012-07-29
@QuintaDB

Try MyTaskHelper.ru

MealstroM, 2012-07-29
@MealstroM

try TikiWiki

EndUser, 2012-07-29
@EndUser

lmgtfy.com/?q=Knowledge+management+system

Evgeny Yablokov, 2012-07-29
@Gular

FosWiki, or its less developed ancestor TWiki.

fenst, 2012-07-30
@fenst

We use PHPKB www.knowledgebase-script.com/

ekungurov, 2012-07-31
@ekungurov

It is necessary to maintain documentation of the network, equipment, incidents. Preferably with reports on all changes.

GLPI + OCS Inventory look. Or simpler Trac and Redmine.

YARD CAP, 2018-08-22
@yardcap

I thought about using mediawiki, but it seems to me that this is too universal a solution.

We used mediawiki at the initial stage, but there are a number of inconveniences with it that appear after some time of use.
Try Helperfy.com for a knowledge base.
The system is perfect for IT, we conduct similar topics, you can also modify the system using widgets for yourself.