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Dmitry Vavilov2015-10-09 11:07:14
CRM
Dmitry Vavilov, 2015-10-09 11:07:14

VoIP/SIP service with flexible integration, is there one?

In our company, a self-written CRM system is used to manage a service similar to SaaS.
I can't find a SIP/VoIP service to:

  • embed a dialer widget in our CRM (to call directly from our system)
  • Android/iOS client
  • on an incoming call in a mobile application / desktop client, show some information about the client from our API

Lord, who knows?

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Taxist410, 2015-10-09
@Taksist410

SIP/VoIP and a dialer in our CRM are two different things.
In our taxi, it is done like this: SIP / VoIP itself is Asterisk. Caller from CRM is PortSip www.portsip.com/downloads.html
Works well.

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