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Video card driver, blue screen, what to do?
Hello.
There is a laptop HP 15-ac070ur. Previously, Windows 8.1 was preinstalled. I removed it, installed Windows 7.
After that, problems began - a blue screen periodically pops up with an error code of 0x000000EA.
Googled, they write that it is connected with problematic drivers, most likely with a video card. The decryption of the dump confirmed this.
The laptop has two graphics cards - integrated IntelHD and AMD Radeon R5 M330. Tried many times to reinstall the drivers on that and on that one. Did not help. I thought to disable the integrated one altogether - there is no corresponding section in UEFI, it may be hidden, but it could not be opened.
Everything works fine in safe mode. I dismiss the hardware problem, since this has never happened before reinstalling the system. If needed, I can give a dump file or something else.
Does anyone know what other steps can be taken to solve the problem? Advise something, please.
Thank you.
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