The phone works, but the Internet does not work?

Question

ADSL

Hello. The problem is this. The Internet has not been working for two days. In support of the application left, but all in anticipation. What is most interesting, the landline phone works (I connected the test to the cable of the router), only the Internet does not work.
I wanted to ask the masters if the phone works, but the Internet does not, then the problem is not with me, most likely? That is, I shouldn’t dig further here, but wait for slow support?

Answer 1

First, check that the splitter is connected correctly. Then check the status of the ADSL line in the router.