The laptop does not see a certain mob. access point. Why is that?

Question

WiFi

Good evening ladies and gentlemen. Literally just encountered such a problem as: the laptop does not see the access point of the phone, just one phone. I checked with three phones, two work, the third does not. I suspect that the problem is in the phone, but what can be done so that the point is covered tightly? Phone Asus Zenfone X018D. Notebook Dell Inprision 15 3000 series.
Thanks in advance!

Answer 1

We got to the point that the laptop does not support channels above 10. And the phone used channels 11-14. Can only be changed via root