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The client sends 100500 edits, while the project is 99% complete. How to be?
35 pages with edits, comments, screenshots. Some of the edits contradict the main specification, what should I do? Do you need to raise the price?
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edits are of two types:
1. fixing jambs.
2. additional features / change already implemented.
1 is done free of charge and as quickly as possible.
2 is done for separate money. or not done at all and work with the client stops.
there are 3 more: give the client a discount ban for a specifically agreed amount of additional work.
it's from the main. There are other methods, but they are already for regular customers.
If this client is dear to you, then make edits. The approach must always be individual. When a client pays a lot, you can lick his ass. When a client is a rogue, then you can refuse with a clear conscience, referring to the original TK.
It's all depending on the situation. If this is your first order in this topic, then it is very likely that the client is still right. Many in the TK do not indicate what goes without saying. For example, that only participants in the transaction can leave reviews about each other. (This is if you make a trading platform) And in general, if the TK is too vague, or stupid, then it is better not to contact such clients. Well, for example, "make me as on the site such and such." What is this TK?
See what the edits are.
If these edits are a list of bugs, then fire the testers and fix them promptly. Plus, apologize to the client.
If the edits are in the style of "add another button here", and the project can already be launched, then my friend PM almost always persuaded the customer to make these edits in the next sprint. Like, come on, we are almost done, we are rolling out in two days, everything starts working for you, but for now we are starting a new stage with a new check, deadlines, etc.
You write 10 edits in the contract for free. And that's all. There are no questions. Although we had one such ridiculous woman. Brought everyone to a boil. It’s easier to refuse such people, having heard that others before you are complete boobies, they immediately disappeared. Well, kanesh, this is the first bell about inadequate.
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