Sites blocked on DigitalOcean, how to pick up files?

Question

DigitalOcean

Sites on DigitalOcean are blocked, the admin who maintains the sites paid for them for a year, more servers hang through his admin panel, supposedly some one is disabled for non-payment, and all that hang on this account followed. At the moment, he says that the hoster does not allow access to pull out files, that if you don’t pay 208 bucks again, then in a day everything will disappear altogether. what to do?

Answer 1

DO does not serve in debt
Let them show screenshots or give access through the Team command mechanism