Refund an accidental purchase in the Apple store app?

Question

Apple App Store

A friend made a random in-game purchase from the Apple store. They wrote to technical support, but in response they only throw off a bunch of information about what can and cannot be returned.
Is it possible to get a refund for an in-game purchase?

Answer 1

Call Apple Support for help.

Answer 2

Instructions on the Apple website - https://support.apple.com/en-us/HT204084