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Recording telephone conversations?
There are remote employees who call up clients. The task is to record the conversation.
Employees were given mobile phones. Is it possible to write all their negotiations (everything is agreed, no crime)? Maybe some mobile operator provides similar services? Or is there some solution with your own PBX and call proxying? The problem is that you need to write not only incoming calls (which can simply be proxyed to the employee's phone), but also outgoing ones.
Please share your solution.
PS If there is an easier way to record at least incoming messages, you will also help a lot.
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For such things, mankind invented Asterisk. There is a corporate connection for remote employees with recording and control - out of the box. If you have any questions, please send a PM or directly here. Implementation experience allows you to competently suggest what and why.
Indeed, Asterisk + GSM gateways and you will be able to write conversations, both incoming and outgoing.
“Employees have been issued mobile phones” - replace them with smartphones and install programs for automatic recording of conversations. Once every X days, collect for maintenance and move records from phones to you.
All Philips Xeniums have this feature. Available through the engineering menu.
You can record conversations using a virtual PBX: www.octoline.ru/vozmojnosti/zapis_razgovorov
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