Problem with WUDF driver?

Question

Windows

Hello!
There is an electronic key (or rather vpn key tls) of Sberbank for accessing the personal account, today 2 people have a problem, the software does not start from the key, here is the error:

Here is info from the device manager

Automatic update does not work, writes that a newer driver already installed.
The manually downloaded driver also does not cling, even when the old one is deleted, it still writes that the newer one is already installed.
I tried to do according to this article https://kbp.aladdin-rd.ru/index.php?View=entry&Ent...
And the comment from there also describes my realities:
"When the device is subsequently connected, there is no information about installing the driver and it instantly appears in in the same folder. When you try to install the driver manually, the same error occurs"
Everything works on other computers. I completely updated these two cars to the latest release in 1909, it did not help.
Oh, how I don’t want to reinstall the system, I hope someone can help

Answer 1

There is an error on the link you indicated: when manually installing the driver, you need to do this before connecting the device (it used to be written on the boxes).

How can I download a driver for something that doesn't exist yet?

Run setup.exein installation package. When you connect the device, it will find this driver. and will not download the one that does not work (although it is the most recent).