Problem with DVR and EZVIZ?

Question

Computer networks

Hello! Please help with the solution of the issue, the problem is as follows: I can’t connect the DVR (DS-7216HWI-SH) to the EZVIZ service, it gives an error The device cannot be added to cross-regional platform what is the problem?

Answer 1

Everything is trite, the country specified in the profile on the portal does not correspond to the region of the piece of iron.
You cannot change the country on the portal, you create a new one. And be sure to reboot the computer - the portal plugin on the computer remembers the login data