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Alexey Andrianov2015-12-13 17:32:43
macOS
Alexey Andrianov, 2015-12-13 17:32:43

Problem starting Mac OS X 10.11.2 (15C50) and Word 2016 (latest update)?

Dear community, help solve the problem:
Mac OS X and Office 2016 software has been updated. Immediately after the update, Word stopped starting.
Issues:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-12-13 14:28:02 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application TimeStamp: 0x566444b1
Application Version: 15.17.0.151206
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: 1.0.0.0
Crashed Module Offset: 0x00004cbc
Blame Module Name: mbuinstrument
Blame Module Version: 15.17.0.151206
Blame Module TimeStamp: 0x566443ff
Blame Module Offset: 0x0000000000002bc8
StachHash: ffffb55a
Application LCID: 1049
Extra app info: Reg=en Loc=0x0419
Crashed thread: 0

and then many letters and numbers.
Office demolished, downloaded again - the result is 0.
At the same time, Excel and PowerPoint open.
Maybe someone solved this problem?

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1 answer(s)
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Brunker, 2015-12-13
@andan

If you are using a custom keyboard, try replacing it with a standard one.
https://social.technet.microsoft.com/Forums/en-US/...

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