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Karen Mnatsakanyan2018-02-22 16:30:06
opencart
Karen Mnatsakanyan, 2018-02-22 16:30:06

Opencart 2 order not formed after payment?

Greetings !
For the second day I have been trying to figure out why the order is not being formed. I changed these settings dozens of times prntscr.com/iiac3g but unfortunately nothing came of it.
The payment is all well transferred to my wallet BUT the order is not in the admin panel, not in the user's personal account and not in the Downloads section.
Maybe someone faced such problems. Tell me what could be the problem ?

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2 answer(s)
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zoozag, 2018-02-23
@zoozag

Most likely, the callback from the payment system does not work properly for you. Those. they do not transmit information about successful payment.
The settings you changed have almost nothing to do with the question.

O
opencart-russia, 2018-02-28
@opencart-russia

A possible problem may be the incorrect setting of the Payment module, because it is in the payment modules that there is a setting that indicates what status to set for the order. Just as described above, BUT usually all callbacks work well from processing, BUT maybe you configured it incorrectly in your personal account or underconfigured the integration in the module settings.
All your orders now most likely lie in the "lost" in the list of orders.

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