My computer was hacked and they demand money, what should I do?

Question

Information Security

Today I picked up a virus on my computer. A stranger wrote on VK, threw off a screenshot of the browser window from my computer and said, they say, if I don’t pay him money, he will burn my motherboard. What to do? I can not start the computer, he changed the password on the account.

Answer 1

Disconnect your PC from the internet. reinstall Windows and download less software from an unfamiliar place. You can't burn the motherboard

Answer 2

1. Buy a fire extinguisher
   
2. Disconnect your computer from the internet
   
3. Use the Live CD with the ability to reset the account password
   
4. Look for suspicious processes, files, especially browser extensions
   
5. Go through the antivirus
   
6. In extreme cases, reinstall the system from scratch
   

Answer 3

Disconnect the PC from the network, use the command line or safe mode to reset the user's password.
It is advisable to rearrange the system
remotely, it is impossible to "burn" the motherboard (in theory it is possible, but it is unlikely that he knows this), the threat is clearly senseless.
and you can call the police