IVR with voice control?

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xBrowser2020-10-01 13:34:21

Asterisk

xBrowser, 2020-10-01 13:34:21

Interested in solutions in the field of interactive voice menu in which the subscriber navigates not with buttons but with speech. I know that you can send pieces of voice for recognition to Yandex or Google , but maybe there are some asterisk modules for working with voice locally, or maybe there are good, native, preferably offline and inexpensive solutions that someone already successfully uses and is very pleased with ?

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happyofheaven, 2020-10-02
@happyofheaven

The classic solution for Contact Centers is a speech analytics module (for example, a Yandex speech kit) + a certain model (score base, ml, or both).
Vendors on the wagon market are both naumen and voximplant and thousands of others. Since payment takes place in minutes, then for small businesses, it seems, their solutions should also be suitable.