A
A
Alexey Petrov2015-01-28 22:36:24
Asterisk
Alexey Petrov, 2015-01-28 22:36:24

How to force Asterisk to direct a call from the number database to the right manager?

Colleagues, the following problem arose - there is a base of numbers (mobile, city) of clients, there are managers for each client assigned to them. It is necessary that Asterisk filter the incoming call based on the database (file or MySQL table) and if the client number is present in the database (with the marker of the manager's internal number), immediately forward it to the extension manager bypassing the IVR, etc. Can you please tell me how to implement this functionality?

Answer the question

In order to leave comments, you need to log in

1 answer(s)
V
Vladimir, 2015-01-29
@rostel

pull the desired manager from the database using func_odbc

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question