Customer Call System, Desktop or Web?

V

Vitaly Nevzorov2015-01-27 02:33:26

Asterisk

Vitaly Nevzorov, 2015-01-27 02:33:26

Hello dear community. Need advice.
Imagine an ad site, users post ads, operators call users to check the reality, whether the information is correct, add, edit if necessary.
I see two solutions:
1) Web interface, everything happens in the browser.
or
2) Desktop application.
The essence of the question - How best, more efficient to implement?
Is it better to make a client for the operator as a browser-based solution or a desktop one?
Can anyone come across ...
Thanks in advance for any help ...

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3 answer(s)

M

Mikhail Lyalin, 2015-01-27
@mr_jok

call center linked to CRM

S

Sergey, 2015-04-02
@serzik

asterisk+browser plugin from fop

O

olegsmrnff, 2015-06-08
@olegsmrnff

asterisk-pbx.ru/wiki/soft/call_center/asterisk_aut...
Open Source Asterisk auto-call web interface