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Is it possible to set up Bitrix24 telephony on mobile phones, bypassing "My Calls"?
Connected to "My calls", the application is installed on everyone's phones, and a chrome extension is installed for each manager. In general, call forwarding is needed, which does not seem to be in My calls, conversation recordings, this is in Bitrix telephony, but not in My calls. I don’t really want to use telephony to send SMS, but My calls to make calls.
Is it possible to connect each manager to Bitrix Telephony, bypassing My Calls and keeping their phone numbers (without renting new numbers)?
What can be used to automatically send SMS when a lead status changes?
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I don’t know about sending SMS, but in your case, read the article - https://www.moizvonki.ru/guide/bitrix24/
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