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krang132014-07-21 14:15:22
CRM
krang13, 2014-07-21 14:15:22

Is it possible to integrate Mango telephony with third-party CRMs?

Good afternoon!
I had to face Mango, which is not very happy. As it turned out, they do not have their own API and are not in a hurry to implement it. On their branch with proposals, a similar topic hangs for 2 years.
But there is a need to integrate this telephony with CRM (amo, if it matters). Moreover, I would like normal integration, with online display of incoming calls, with the ability to call from the client page, and so on. It is likely that it will be possible to unload data for a certain period. But this is not enough.
Now directly questions. Is such integration with Mango possible? Here's another question of what kind. Maybe somehow you can track an incoming call through a virtual PBX and get a number, for example?
All this to the fact that now you don’t want to lose numbers when switching to another operator, which also needs to be found. Can you at least recommend it?

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3 answer(s)
G
George, 2014-07-21
@gogametreveli

In such cases, it is better to raise your telephony server (we have asterisk) and easily integrate it into any crm system

M
Mikhail Zhirnov, 2015-12-08
@mzhirnov

Connect through us. We integrate 1C with any telephony. sipteco.ru

A
Alexander Prokopenko, 2016-10-06
@alprk

Suddenly, an API appeared, www.mango-office.ru/products/virtualnaya_ats/vozmo...

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