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Installing Asterisk, where to start?
Hello! I want to integrate Asterisk and SuiteCRM according to the manual from Habr :
It is necessary that from CRM it was possible to call directly from the browser window with one click of the mouse. So that when you call (incoming / outgoing), CRM immediately shows a client card with the necessary information in the browser window.
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I use pure Asterisk on Ubuntu LTS. It's easier for me to write my own config (consider a program) than to deal with additional concepts, requirements and limitations of FreePBX. Windows, EMNIP are not supported, a virtual machine is possible, but then not VirtualBox, but HyperV, Xen, etc.
Ideally, the server should be local, VoIP is critical to the quality of communication. Large delays, jitter, packet drops will immediately be heard in the conversation.
Decide what the incoming lines will be. To use analog telephony, E1 or GSM, you will have to buy additional gateways or expansion cards in the server. If only IP-telephony, then I recommend organizing a separate small Internet channel or trying to negotiate with the provider on traffic prioritization.
You can start with Elastix (like a boxed solution) https://ru.wikipedia.org/wiki/Elastix
https://ab-log.ru/smart-house/asterisk
here, read how he assembled
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