If I return all the money to the customer, will the negative review be removed?

Question

Upwork

If you return all the money to the customer, will the negative feedback be removed.
And how to return the money if you have already withdrawn a part?
There was work for 200 USD. to NG. I have already withdrawn them, and after 200u.e. still in work.
But I need to abandon the project for personal reasons. I've done some of the work but haven't committed it yet, but I'm willing to commit if needed. The main thing is not to get negative

Answer 1

Hello, talk to the customer, in any case, he will be able to put a review, so it is in your interests to negotiate with him.

Answer 2

We agreed with the customer to leave a good review
Refund is done from the balance of the freelancer if you do not have money for upwork, you cannot make a refund