How to start implementing ITSM?

Question

Computer networks

Tell me, who really faced with the implementation of ITSM not in IT companies? How would you recommend starting the implementation of such a large-scale project?

Answer 1

From the fact that you contact a specialized specialist.
ITSM is already a difficult thing, and if you consult "where to start" - it's better not to start.
In general - it is unlikely that you need it if you ask such questions.

Answer 2

Any implementation must begin with an understanding of why you need it and what you want to achieve.

Answer 3

It's been more than a year since I dug headlong into ITIL and DevOps. In practice, this is a really difficult and difficult path. Especially working with people. I do not understand what I wanted to achieve from the community with my incorrectly posed question. To anyone who plans to ask something like this, I recommend learning to match any methodology / library close to you and your company and practice, practice, practice ...