How to set up RDP audio recording?

Question

RDP

Good day! The essence of the problem is BIT.PHONE in 1C, of ​​course, the sound as a whole goes but not always, sometimes we don’t hear sometimes on, but more often we, while checking, fell on RDP, opened recording devices and watched the slider. At a certain point, it just freezes, and there is no sound, respectively. While checking, I noticed that it helps to restart the WindowsAudio service. What could be the problem, where to dig /
Terminal on Win server 2016