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Pavel2021-01-14 23:22:48
Telephony
Pavel, 2021-01-14 23:22:48

How to receive a call on two phones?

There is an organization that has its own phone number on the site. Calls to this phone number should be received by 2 people, but it is not possible for both to take this phone. I'd like to hear options on how to do this. Ideally, it would be desirable so that the client calls and the call goes to two phones at once, and each of the employees can accept this call. I think you can do this by creating sip, but there is not enough knowledge in this area, that's why I'm asking how you can implement this. I know that you can redirect to the second phone if the first one is not answered, but I want only the work phone number to be displayed when calling back, otherwise the next time the client will call the personal

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2 answer(s)
A
aleks-th, 2021-01-15
@Kartoshech

Any cloud PBX.
Like for free, Bitrix24 or 100500 more options.

N
nApoBo3, 2021-01-14
@nApoBo3

This problem is solved by ATS. The simplest option is cloud services that will take over the implementation. The specific technical solution depends on what kind of number it is and how it can be provided to you (gsm, analogue, sip, etc.).

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