M
M
My joy2020-12-16 20:06:35
Asterisk
My joy, 2020-12-16 20:06:35

How to prevent redirect to voicemail on originate?

Hi friends!

I make a call through originate. If the client drops the call (even without picking up the phone), then the call still goes to the operator, with silence in the answer. Everything that the operator says in this silence will go to the client's voice mail.

Question: how to prevent connection with the operator if the client dropped the call? So that this call is simply canceled and does not get into the queue.

Answer the question

In order to leave comments, you need to log in

1 answer(s)
R
Rsa97, 2020-12-16
@Rsa97

No way. Once the call is in the Answered state, it will not end until either side hangs up.
In general, IMHO, calling someone, and after that also transferring him to the queue is simply impolite. Route the call first to the operator, and when he picks up the phone, start calling the client. Let the operator wait, he is paid money for these conversations, not me.

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question