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v6732015-04-11 17:18:10
Freelance
v673, 2015-04-11 17:18:10

How to organize the process of an outsourcing company?

Hello,
I am a web programmer and I am trying to start a small outsourcing company.
In addition to me, there is one employee who works directly with a foreign customer and provides various non-programming services for him, i.e. writing letters, creating screenshots and screencasts, filling in texts and other secretarial tasks. He gets $15/hour + I teach him, help him, tell him.
But for the client it is transparent, i.e. he found it through elance and works with him through it, he doesn’t even know about me. The employee knows his rate, but I trust this employee and there are no problems with the division of finances.
However, I am going to develop further and look for other employees in the same field of secretarial services. The question arises: how to properly design a business process so that, ideally, employees do not know their rate, and customers pay the company.
Elance has a company account functionality, but I haven't really figured out how it works yet. That is, the customer hires the company and the employee does not know the rate. But, as I understand it, then I also have to set my rate for the employee through elance, which is not less than $3. Is it so?
But I would like to pay the employee a salary in local currency and not set him any specific rate.
Tell me in which direction to move?
BTW. Just how exactly would you advise setting up the employee's work environment. There is an idea to use a virtual machine, and the employee will only need to work through it. At any time, it will be possible to look at his desktop, consult + using some programs (by the way, which ones?), track visits to sites / take screenshots, etc.

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2 answer(s)
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Pavel K, 2015-04-12
@PavelK

The slave trade has been abolished!
Sadness :(
If it’s about business, then you need to decide
. Either you are looking for customers for them yourself (i.e. Real outsourcing), while paying what you deserve and say only what is required, or customers are looking for them (or looking for customers themselves) then What's the point of hiding their rate from them?And in that case, they don't need you.

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Puma Thailand, 2015-06-19
@opium

Yes, you have to rate the freelancer, in general, you can usually look up the history and always find out the original rate.
The odesk program can also take screenshots, and it seems that the prog with ama can also do it on Elance.

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