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How to organize an incoming line with call recording and redirect?
Good afternoon!
We are a construction company. We need to arrange for receiving calls and recording conversations from prospective clients to the sales department. At the moment, just a mobile phone with a short number is used, to which calls are received. A third-party Android application records telephone conversations and sends them to the cloud storage.
I would like it to be a multichannel telephone number from which calls would be forwarded (with the caller's number saved) to the mobile numbers of sales managers. To record all telephone conversations somewhere on the server. The case takes place in the city of Makhachkala.
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Hello!
What's the budget?
You can set up Asterisk or take paid analogues. The multichannel number is usually given by the provider itself, and the server itself leads the call route further.
For example, the cost of a multichannel number using the SIP protocol is 500 rubles per month + minutes of conversation.
Take a virtual PBX. Keep within the budget of 1-2k per month for everything about everything + communication services, of course.
Make a Google request - virtual PBX Makhachkala. Look at the rates and what you like best at the prices - order.
Now is the time - everything is the same for everyone.
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