How to make write permissions to a temporary folder?

Question

1C-Bitrix

File upload Error! No permission to write to the temporary folder (BX_TEMPORARY_FILES_DIRECTORY: /home/bitrix/upload/tmp/)
Uploading a file larger than 4Mb Error! No permissions to write to the temporary folder (BX_TEMPORARY_FILES_DIRECTORY: /home/bitrix/upload/tmp/)
File upload via php://input Error! No permissions to write to the temporary folder (BX_TEMPORARY_FILES_DIRECTORY: /home/bitrix/upload/tmp/)

found a solution that describes the following command:

1. Therefore, you need to correct the username for the site folders. In the case of VM Bitrix, you need to write in the SSH console:

find /home/bitrix/www -type f -exec chown bitrix:bitrix {} \;
find /home/bitrix/www -type d -exec chown bitrix:bitrix {} \;

2. Then, if it did not help to set the necessary rights to folders and files:

find /home/bitrix/www -type f -exec chmod 644 {} \;
find /home/bitrix/www -type d -exec chmod 755 {} \;

https://dev.1c-bitrix.ru/support/forum/forum6/topi...

But when entering this command, the same error is always written

no such file or directory

WHAT TO DO?

Answer 1

first you need to check if there is such a folder, and what user you have
bitrix:bitrix - are you sure that you have one?
it can easily differ, the bitrix user is mainly found if a virtual machine from Bitrix was installed, and if a site was installed without it, then the user can be very different, for me it is 500:500 on one project
Install some ftp program so that you can visually view users, site structure ... I really like winscp, there are no all sorts of filezila, find which one you like best and your issue will be solved easily