How to implement the possibility of communication between the user and the company of the catalog site through a phone number?

Question

Asterisk

Hey!
How to implement this functionality in the cheapest possible way:
There is a website-catalogue of companies, it has phone numbers of companies. There is an idea that the client of the site does not call directly to the company, but through the number of the site-catalog. To do this, each company needs to buy a phone number. As I understand it, there are several solutions:
1. Configure Asterisk for such numbers and redirect to company numbers (where is the cheapest place to buy such numbers?).
2. Use a virtual PBX to purchase numbers and redirect to company numbers (Which PBX is best suited and which one do you probably use?).
Which method is better to choose?

Answer 1

Why this pad?
Well, let's say you have some kind of monetization scheme there, it's up to you, let's move on to the solution.
You can use either. Perhaps both options will be approximately the same in implementation. Or maybe not, you have to take and count. And it's not so easy to calculate here - there will be many factors.
1. Option:
- We need a server + multichannel numbers. The server is for example rented (cloud). How many rooms? by number of company numbers? Wow. Can do with 2-3-5 numbers (by the way, I know how)? If you don't care about the quality of conversations - the price is the same, if it doesn't matter - the price grows for each number + channel. How many simultaneous conversations? - the required capacity of the server depends on it and sootv. monthly expenses.
- The server must be configured and maintained - the cost of a specialist.
- Cheaper rooms, well, for example, in mango and free of charge, but in terms of quality there is certainly not a fountain. But then again, questions arise here - do you need a recording of conversations, do you need integration and quality of communication. And also such jokes as - mango gives each number to one trunk. Instead of one trunk with separation by number. This can directly complicate server setup and debugging problems that arise.
- outgoing calls - you need a channel for redirection towards companies. there are also questions - is it necessary to send a call with a client number (and this can be said to be almost unrealistic) for SORM.
2. Option, we take the same Mango, buy a bunch of numbers, set up call forwarding and pay a lot of money. Because at the beginning it seems that it is cheap, but then, it suddenly turns out that we pay more than 20-30 thousand per month..
Well, and so on, there are a lot of questions, it’s easier to say - invite to the project, let’s draw up technical specifications, discuss the amount of remuneration and then everything will be clear to you and if it suits, then there will be implementation :)))

Answer 2

I don’t even imagine how this can be monetized because the costs will be cosmic.
I can offer a more cost-effective scheme.
1) We buy ourselves a server.
2) We buy 1 multi-line number.
3) We conclude contracts with companies on special terms.
4) On the site we make a button for ordering a call.
There are some conditions in the contract with companies:
1) They must have IP telephony or for some money you will provide them with a SIP gateway.
2) Every month you take from them a certain fixed minimum fee like 100 rubles / month.
3) For each incoming call, you take from them a certain minimum payment. Ideally, with a minimum number of calls per month. Let's say as soon as more than 30 clients called them through you, you cut in a fixed cost of a call or a minute of conversation.
4) Provide the company with a printout of calls on a monthly basis.
5) As a bonus companies will be able to call each other through you for free.
From the technical side:
1) On the asterisk of each company, make your internal number.
2) Write scripts for callback calls.
3) On the website, on the pages of the companies of the office that have concluded an agreement with you, their number is indicated and next to it is a button for ordering a call for free. When you click on the order, enter the phone number. The site knocks the asterisk and initiates a call to the client and the company.
As a result, you will cut stable cabbage every month, with the condition that you get confused with the selection of the cheapest tariffs and actually promote the companies.
On the part of customers who visit the site, there is also a huge profit, they will be able to call companies for free (if they do not have 8800 of course).
On the part of companies, the profit is that they receive an influx of new customers, save on calls (again, if you offer them favorable prices), monthly they really see how many and which customers came to them from you on a monthly basis.
PS take the business plan described above for free, or throw me a penny for a beer if you don't mind =D.

Answer 3

а зачем переадресовывать, нельзя просто принимать вызовы, с учетом, что исходящие звонки бесплатные?!
в плане номеров посмотрите на выбор zadarma. и на выбор и на цены - https://zadarma.com/ru/tariffs/numbers/russian-fed... если не будете ставить переадресацию а принимать так, то обойдется совсем ничего. АТСка бесплатная.