How to implement food delivery service automation?

Question

CRM

Tell me how to implement automation for food delivery?
Task:
1. The client called the number
2. The operator sees a card with the client's contact details (address, phone number, name) if the client is in the database, if not, a new card is created
3. The operator accepts the order by the program by selecting the desired goods and prints a receipt for the client .

Answer 1

You can write it yourself, or you can look for something ready-made.
Also add - receiving an application from the site.