How to get licensed Windows 10?

Question

Windows

Hello ...
I had windows 8 on my laptop, after I updated it to 10, well, the license, of course, after it broke down and I took it to the service, after they gave it to me and there was a pirated Windows 7, is it possible how then back to get a 10-ku licensed?

Answer 1

Contact the service center, find out for what reason the license was demolished and a pirate was installed.
What kind of service center is this? Adequate service centers do not install pirates.

Answer 2

On the hidden partition there should be an image of your 8 with software and drivers. You didn't ask why you got a pirated copy, why at all?

Answer 3

Am I understanding the sequence correctly?
1) Initially, the laptop had Windows 8 oem
2) You upgraded it to Windows 10.
3) After that, the laptop broke down and was sent for service.
Further it is not clear in what condition the laptop was returned.
If you returned a laptop with Windows 8 oem, you can upgrade to Windows 10 as before
<< answers.microsoft.com/en-us/windows/forum/windows_... >>
If you returned a system with a different OS, you can upgrade it, but it cannot be considered licensed.
ps Microsoft's free promotion will last until July 29, 2016.
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