How to fix MS Office regular "Fix..." error on domain network?

Question

System administration

I ask for help, I encountered such a problem, in the domain network the "Fix ..." error often crashes in Microsoft Office. Deleting temporary files on the domain users' data storage and reinstalling the package does not help for a long time, the maximum is enough for 2 days, at best a week or two, then a similar problem starts again. I personally encounter this for the first time, I searched the Internet for all sorts of similar solutions, but I could not find anything worthwhile. If anyone has encountered this and knows the solution, I will be very grateful for any kind of information.
A similar problem crashes, not at the same time, but on all Office PCs.
PS Such an error occurs first when uploading a file from another program to Excel, and then completely when saving, exiting Excel, and even during operation this can pop up.
In the logs:
Log Name: OAlerts
Source: Microsoft Office 16 Alerts
Date: 11/10/17 9:50:29 AM
Event ID: 300
Task Category: None
Level: Details
Keywords: Classic
User: N/
A Computer: Windows7ws2.DOMAIN
Description:
Microsoft Excel
Unfortunately, an error has occurred in Excel that is preventing the application from working properly. As a result, Excel must be closed.
Will you let us fix the app?
P1: 702061
P2: 16.0.8625.2121
P3: a0z8jP4:
Event Xml:
300400x800000000000009917OAlertsWindows7ws2.DOMAINMicrosoft Excel
Unfortunately, an error has occurred in Excel that is preventing the application from working properly. As a result, Excel must be closed.
Will you let us fix the app?
702061
16.0.8625.2121
a0z8j

Answer 1

In general, I figured out this problem, quite a long time ago, I didn’t get around to unsubscribing here ...
As far as I understand, ms office services are starting to catch jambs on PCs that are in the domain. The reasons are not entirely clear, perhaps services and processes cannot run in a domain, or with a specific domain setting. But this solution helped, for a long time such an error has not occurred, although it fell out several times a day.
You need to grant rights to the Network Service with full access to the folders:
- C:\ProgramData\Microsoft\OfficeSoftwareProtectionPlatform
- C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform
- C:\Program Files (x86)\Common Files\Microsoft Shared \OfficeSoftwareProtectionPlatform
And on the registry key "HKEY_CLASSES_ROOT\AppID"
PS for some reason, the GP on the registry did not work. And so in general the problem is solved in a similar way. I hope someone will help.

Answer 2

in a domain network, the error "Fix ..." often crashes in Microsoft Office

MS Office does not have such an error - infa 146%.
Look at the logs and take a dump from the process.

Answer 3

as a corp antivirus is not Kaspersky a case? There was a problem with the method of checking files on network storages, leading to problems like this.