How to fix an error in ElkarBackup?

Question

PHP

I make backups with elkarbackup, when opening backups, a server error 500 occurs

mistake

according to information from the site of this elkabackup

ElkarBackup is a free open-source software (under the terms of GPL V3) and it's based on other open source technologies: RSnapshot RSync PHP Symfony

I believe that the problem is in Symfony , obviously it cannot process something in the file path. can anyone understand in this framework where to look for the cause?

in the page code, the path to the file looks like this:

<a href="/client/1/job/3/backup/download/2/Hourly.0/mnt/disk2/UATI/%D0%96%D1%83%D1%80%D0%BD%D0%B0%D0%BB%20%D0%BD%D0%B0%D1%80%D1%83%D1%88%D0%B5%D0%BD%D0%B8%D0%B9%20%D0%9E%D0%9C%D0%9A//%D0%96%D1%83%D1%80%D0%BD%D0%B0%D0%BB%20%D0%BD%D0%B0%D1%80%D1%83%D1%88%D0%B5%D0%BD%D0%B8%D0%B9%20%D0%9E%D0%9C%D0%9A.accdb"><b>Download  </b></a

it is clear that another slash / is substituted, maybe it's in the Cyrillic alphabet? or spaces?

Answer 1

Server error. See the logs or enable the debug panel.