A
A
AlexCheck2016-10-29 18:10:02
JIRA
AlexCheck, 2016-10-29 18:10:02

How to edit email notification template in Jira Service Desk?

Good evening everyone.
Please tell me who works with Jira Service Desk, how and with what they set up email notifications that the service-desk sends when a new ticket is created, status changes, and so on.
There are a number of paid plug-ins, I decided to try my luck and find a free way out of the situation.
For example, now when creating an application from the client portal, the author receives a message that we will contact you soon and so on. I want to know how to edit this post.
Thank you all for your attention!

Answer the question

In order to leave comments, you need to log in

1 answer(s)
P
Prosto, 2016-12-24
@Prosto

Project settings - notifications to clients.
There you can change the general template, the LANGUAGE of notifications, and configure individual notifications.

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question