How to edit elements of a Bitrix site page if the editing pop-up menu does not appear during visual editing?

Question

1C-Bitrix

You need to edit the contact details in the header and footer.

Answer 1

It all depends on how you did it. In the admin panel there is Product Settings - Settings - Sites - Site Templates. There you select the template that is used - open the first tab template for editing there. Header.php and footer.php are combined in the edit field, look for the footer there (for example, by styles) and look - with a high degree of probability they are either written there or displayed by some special (implemented on your project) code.
But be careful and attentive before editing, make a backup copy, or better, first make it on a test site.