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How to disable automatic creation of deals in Bitrix 24?
Hey!
Connected to Bitrix24 (through the contact center) a direct line with clients via Vkontakte. It is only necessary to communicate with them. BUT Bitrix with each new message from the client in VK creates a deal in CRM!!! How to turn it off?
Clients write constantly and the whole CRM is filled with these dummies...
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most likely there is a robot that automatically converts the lead into a deal
1. see the robots
2. check the VKontakte application settings in Bitrix itself
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