How to deal with customers who forget to pay?

Question

Distant work

Sometimes I provide computer assistance to my clients through remote desktop access (RDP), but lately cases of non-payment have become more frequent. Please tell me how to deal with such clients and solve such a problem of forgetful or cunning comrades?

Answer 1

If the business was for 5-10 minutes, then hammer it. There will be +1 client to the database.
The next time you contact us, trust in you has already been formed, so before starting the service, say that many people forget to pay and that you want to pay in advance, it’s more convenient for you. In case of refusal -1 insolvent client.
In general, the classic scheme of those. assistance (without handing over the device) is as follows:
1) diagnostics for free (important)
2) your opinion, time and cost reference
3) payment
4) work
Good even if the client is the first time.
Another thing is that all the work can be diagnostics. Then you need to divide it into express diagnostics and a separate study with payment according to the same scheme.

Answer 2

As an option - work on a prepaid basis.

Answer 3

Type the command format c: in the command line console of the PC of this client