How to change mail on Aliexpress if access to the mailbox is lost?

A

Alexander2021-03-16 14:00:38

Access rights

Alexander, 2021-03-16 14:00:38

Hello.
I want to change my mailbox to aliexpress in order to save my account and the shopping list in it.
In the aliexpress support, verification is sent to a mailbox to which I no longer have access.
I can’t restore access to the mailbox, because there you need to fill out a form with questions, the answers to which I don’t remember (more than 7 years have passed).
Any good advice and ideas besides creating a new account?

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2 answer(s)

V

Vladislav Lyskov, 2021-03-16
@Vlatqa

yes, write in those. support and explain the situation, and prepare evidence that the acc is really yours, and you didn’t steal it

A

Alexander, 2021-03-30
@Betseller

Could not change even with the help of a caliper.
They asked me to write an application with passport data, but in the end they said that it was not possible, since the mail for which I want to change was already occupied by me earlier.
Database transfer is also not available. In manual, it is clear, nobody will do it.
As a result: I just created a new account from scratch.