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How to calculate negative feedback on Upwork and fix JSS (Job success score)?
In short - all my reviews are 5 stars, and jss was given 88%
More - there was an account on Top Rated and JSS 98% upwork, due to 1.5-2 years of inactivity, all "medals" disappeared. I decided to return to UpWork and restore my account, naturally no one took me to serious projects, so I started applying for small and low-budget projects, licked each new client and after 5-6 orders I see the figure - 88% JSS :( Through the messenger, everyone praised and promised good review.In the feedback feed, everything is 5 stars.For me, 88% is a complete fiasco, what can I do in my situation?How do I know which of the reviews (contracts) are negative?
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How to find out which of the reviews (contracts) are negative?
Now I'm thinking of returning money for suspicious reviews, will this help? How long does it take to update JSS?
Only through a support if you have top-rated
Well, or through personal acquaintances, the reviews themselves are public
. You can also torture customers to know them all
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