How do I verify my identity on Freelancer.com?

Question

Freelance

Please help me, I want to register on the Freelancer.com website and I have problems with identity verification, I have already sent them all the necessary passport and key code files 4 times, everything is correct, but they constantly write to me that I need to provide documents in English, I’m already Sberbank took an extract in English, it still doesn’t fit, tell me what to do, what docks are needed, please :)

Answer 1

10 seconds of searching confirmed my guess about the passport.

But there is a condition here - the text must be visible on the passport and it must be in English. Actually, a foreign passport is perfect for this. If not, apply, the passport will not pass moderation in the national language;