How do I get verified on Freelancer.com?

Question

freelancer.com

I can’t pass verification, I send passport data and bank details, but they are not accepted (receipts, certificates of confirmation of the address of residence are issued in Russian, but at the same time they are not required in English). Please tell me which documents are suitable for verifying your identity. I have already completed several projects, but I can’t withdraw money for them. (((

Answer 1

I used a Russian passport and bank receipts in English
It is not clear from yours what they want